Gutsy Support – Gutsy Community

Terms & Policies

Looking for Gutsy’s Terms of service and privacy policy? Please click the below buttons. Alternatively, use the contact form provided for support.

Gutsy Support & FAQ's

Gutsy was designed from the ground up to put you in control. Before contacting us with an issue, please consider reviewing the FAQs below.

Can I use Gutsy on multiple devices?

Absolutely. Your data is synced to your account, allowing you to switch between your computer, phone, and tablet without losing your progress.

How do I reset my password?

To reset your password, simply visit the login page, and hit the “Forgot Password?”

Follow the steps presented, and expect an email. Make sure to check your junk and spam folders, just in case.

Manage Billing & Subscription

Depending on how you subscribed to the Gutsy service originally, you might need to manage your membership & subscription in one of two ways.

1) Via Google Play or Apple App Store:
To manage your subscription, please navigate to the app store or Play Store, go to the “my subscriptions” page, and cancel, update, and manage your subscription from there. You can also update your payment method via the Apple App Store or Google Play Store. Your payments are not processed by Gutsy, but by these app stores respectively.

2) Via the Gutsy portal using your bank card:
If you subscribed to Gutsy directly through our own online portal using your bank debit or credit card, you can manage your subscription and payments via the online membership portal. Simply click on your profile, from where you can manage every aspect of your profile, including your membership – from where you can make changes or cancel.

I’m not receiving push notifications. What should I do?

First, ensure notifications are enabled within the Gutsy app settings. Next, check your phone’s system settings to make sure Gutsy has permission to send alerts.

The app is crashing or freezing. How can I fix this?

Ensure you are running the latest version of Gutsy from the App Store or Play Store. If the issue persists, try clearing the app cache or restarting your device.

Contact Us

For any support questions, whether technical or billing in nature, please use the below provided form to contact us. Please make sure to include as much information as possible to ensure that we can assist in a speedy manner.